Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast IQ has landed with our users with much excitement and an appetite for us to deliver more capabilities across the entire Toast ecosystem. We believe that if we do our job right, restaurants using Toast IQ will spend less hours on operations, make better margins, generate more revenue, and have a better guest and employee experience, compared to other restaurants outside and within the Toast ecosystem.

This role includes responsibility for the experience delivered to our end users, the services backing that experience, and the integrations to other Toast products.

A day in the life (Responsibilities)

Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications.

Lead complex projects that improve functionality and reliability for our customers

Provide design feedback and participate in code reviews to ensure implementation meet requirements

Drive architectural discussions and influence the technical roadmap

Advocate for best coding practices to raise the bar for you, your team, and the company

Mentor and provide technical guidance to other team members

Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

10+ years of full-stack experience in Java, Kotlin, or other object-oriented languages, and modern web frameworks such as React.

Proficient with modern web standards and technologies (e.g. REST, GraphQL)

Proficient with non-relational data stores (e.g. DynamoDB)

Experience with applied machine learning or large language models.

Experience with distributed systems, enterprise messaging systems, and/or microservices

Experience delivering high-quality, reliable services to production

Excellent cross-team communication skills on complex technical topics

Passionate about technology and learning new things

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range

$200,000—$320,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Principal Software Engineer, Toast IQ

Job Description