Account Executive

We’re looking for an Account Executive, to help us develop and close new business with small to medium sized business customers. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams as well as prospect and generate outbound leads, helping our prospective customers choose Hootsuite as their Social Media Management partner.

This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's Vancouver Office. In this role, you will report to the Manager, Sales.

WHAT YOU’LL DO:

• Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets.


• Provide customer value from the prospecting stage to completion of sale. Prepare, organize and structure your sales processes throughout the end to end sales cycle.


• Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social.


• Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals.


• Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense.


• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.


• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media.


• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.


• Perform other related duties as required.

WHAT YOU’LL NEED:

• Entry level of B2B sales experience OR 1+ years of lead generation/business development


• representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas.


• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).


• Experience building/executing on assigned account/territory plans.


• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding


• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.


• Customer Focus: Demonstrates a desire to proactively help and serve internal/external


• customers meet their needs.


• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining


• integrity and relationships.


• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.


• Curious. You are always learning and seeking ways to make things better.


• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.


• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

The below pay range represents the base pay for this position. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.