Washington; Chicago, Illinois, United States
Job Description
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Senior Global Campaign Manager - Customers
Role Mission
Okta is looking for a Senior Global Campaign Manager to act as a strategic journey architect for our existing customer base. In this role, you will be the "quarterback" across the marketing organization, transforming high-level brand narratives into actionable education programs that drive deep product adoption and long-term retention.
As a customer journey architect, your mission is to transform high-level brand awareness into deep product adoption. You will own the education and awareness strategy for our existing base, ensuring every customer understands our vision for the future of identity security while driving measurable adoption of key platform features and secondary products.
Role and Responsibilities
Global Customer Awareness:
Platform Vision & "Air Cover" Campaign Execution: Lead the end-to-end global execution of campaigns that land the "Okta Secures AI" vision and differentiated platform stories (Okta, Auth0) for our existing customer base. You own the digital "push" that builds awareness and converts that interest into a tangible expansion pipeline.
- Strategic Awareness for TALs: Execute automated, education-first journeys targeting our Customer Target Account Lists (TALs). You lead the global digital effort to ensure C-level stakeholders within existing accounts understand our roadmap and are "warmed up" for regional sales plays.
- Global-to-Field Orchestration: Provide the campaign blueprints, data triggers, and core assets that empower Regional Field Marketers to layer on high-touch "add-on" motions (e.g., local events) that amplify the global message.
Customer Maturity & Adoption-Led Retention:
- Adoption-Led Growth: Work with key stakeholders across Product Marketing and Digital Growth teams to run multi-channel campaigns (email, in-app, webinars) that drive active usage of core platform features and "spin-off" capabilities to deliver immediate strategic value and help customers reach “Okta Secure” quickly, as well as drive awareness to our support offerings and Okta Learning platform.
- Maturity-driven Growth: Develop automated, behavioral-triggered maturity-led programs that intervene when an account shows low adoption of key features identified as critical for long-term retention.
- Enablement & Support Awareness: Drive global awareness of Okta Learning and Premier Support offerings. You will execute campaigns that position these as critical value-drivers, ensuring customers are trained, supported, and "sticky" within the Okta ecosystem.
What you bring
- Strategic Experience: 7+ years in B2B SaaS Customer Marketing, Lifecycle Marketing, or Demand Generation with a proven track record of driving customer maturity.
- Analytical Mindset: Proficiency in mapping campaign engagement to product usage data to prove the ROI of education-led adoption.
- Narrative Excellence: Exceptional writing and presentation skills, with the ability to take complex security concepts and make them relevant to a customer’s daily operational reality.
- Technical Proficiency: Proficiency in Salesforce and Marketo; experience with Tableau or similar data visualization tools for tracking feature adoption is a plus.
- Collaboration & Leadership: Proven ability to work independently and as part of a global team, managing multiple critical projects without missing a beat.
- Data-Driven Decision Making: Strong understanding of database marketing initiatives and practices specific to customer segmentation and compliance.
- Agility: Ability to thrive in a dynamic, fast-paced environment where you must manage multiple initiatives with unique requirements.
- Education: College degree or equivalent experience
(P24078_3393506)
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$160,000—$220,000 USD
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
The annual base salary range for this position for candidates located in Canada is between:
$142,500—$192,500 CAD
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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Job Details
TypeFULL TIME
LocationWashington; Chicago, Illinois, United States
Work StyleOn-site
PostedMar 18, 2026
SourceOkta
LevelLead/Principal
About Okta
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