Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

This is a role which will help to lead and shape quality assurance efforts across the Observability line of business, both by defining quality strategy for the organization and by performing a variety of hands-on-keyboard exploratory testing activities.

What You Will Be Doing

Performing exploratory testing against recent builds of the application and providing feedback to product teams on undesirable behavior. This work may include the configuration and deployment of a wide variety of software platforms and instrumenting them to send data to the Elastic Stack.

Analyzing testing strategies employed by various teams and recommending specific improvements.

Coordinating between release management and product teams to determine the fitness of the product prior to release.

Participating in coordination efforts with other quality assurance teams across the organization to standardize on quality strategy for the company.

What You Bring

Agent Framework Expertise: Hands-on experience building and deploying AI agents using frameworks such as LangChain, LangGraph, AutoGPT, CrewAI, or similar agentic platforms

LLM Integration: Proven ability to work with large language models (OpenAI, Anthropic Claude, open-source models) including prompt engineering, function calling, and context management

Software Testing Knowledge: Deep understanding of exploratory testing methodologies, test case design, and quality assurance principles

Automation & Orchestration: Experience building systems that coordinate multiple agents or automated workflows at scale

Programming Proficiency: Strong coding skills in Python or similar languages used for agent development and test automation

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary

Health coverage for you and your family in many locations

Ability to craft your calendar with flexible locations and schedules for many roles

Generous number of vacation days each year

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

Up to 40 hours each year to use toward volunteer projects you love

Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Agentic QA Lead - Observability

Job Description

What is The Role

What You Will Be Doing

What You Bring

Additional Information - We Take Care of Our People