Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Junior Onboarding Analyst
Ebury Düsseldorf Office - Hybrid: 4 days in the office, 1 day working from home per week
The Junior Onboarding Analyst is a critical entry-level role responsible for the precise execution of Know Your Customer (KYC) and Client Due Diligence (CDD) procedures for new clients. This individual will manage their own case pipeline and ensure all onboarding documentation and checks are completed in line with current policy and regulatory standards. The core mandate is to deliver high-quality (Right First Time), compliant, and efficient processing of client files, serving as the foundation of the client experience and the first line of defense against financial crime risk.
What you’ll do
Due Diligence Execution, Quality, and Risk Assessment
- KYC/CDD Review: Conduct initial onboarding reviews and screenings, ensuring all mandatory Know Your Customer (KYC) requirements are strictly fulfilled in line with internal policy.
- Documentation and Data Sourcing: Effectively find, extract, and accurately transfer data from various internal and external systems and sources (e.g., Orbis, World Check, government registers) to complete the client file.
- Case Ownership: Manage individual caseload throughout the end-to-end process in a timely and structured manner, taking full accountability for the file's journey to approval.
- Quality Adherence: Deliver consistently high standards of quality (RFT) in all submissions, actively taking onboard feedback from reviewers responsible for quality checking cases.
- Risk Identification: Accurately identify and escalate potential red flags, risks, or complexities related to clients, documentation, or transaction activity to the Team Lead for review and decisioning.
- Compliance: Maintain personal compliance with all operational and regulatory risk policies, including strict adherence to internal Anti-Money Laundering (AML) and Financial Crime Prevention controls.
- Case-Level Input: Provide factual, case-level information during discussions to support technical queries on an ad-hoc basis as requested.
- General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
- Front Office Liaison Support: Act as a junior point of contact for Front Office queries, helping to communicate onboarding requirements clearly and provide status updates on cases.
- Onboarding Journey Collaboration: Collaborate with internal teams to facilitate a smooth onboarding journey by ensuring data accuracy and timely updates.
Operational Efficiency and Development
- Target Delivery: Proactively monitor own performance against established targets for both productivity and quality, ensuring personal deliverables and team goals are met in a fast-paced environment.
- Knowledge Development: Continuously develop and maintain in-depth knowledge of current KYC/AML policy, processes, and corporate structures to ensure consistent competency and meet all performance KPIs.
- Collaboration: Work flexibly and collaboratively within the team to manage workload peaks and contribute to the overall efficiency of the Onboarding function.
What you’ll need
Essential
- Education: University degree in a relevant field (e.g., Finance, Business, Law, Economics).
- Language Fluency: Fluency in English and German, with articulate and professional communication skills in both written and verbal contexts.
- Software Proficiency: Working knowledge of desktop-based office software, including MS Office Suite (especially Excel) and the Google Suite, for data management and reporting.
- Target-Driven Aptitude: Demonstrated ability to manage performance and targets successfully in a target-driven, operational environment.
- Analytical Aptitude: A foundation or demonstrated evidence of having a systematic and analytical approach to problem-solving and information gathering.
- KYC Foundation: An understanding of fundamental KYC principles, corporate structures, and due diligence concepts. (Direct KYC experience is beneficial but not strictly essential for this entry-level role).
Valuable
- Industry Experience: Prior experience (e.g., internship, less than 1 year) in a Banking, Fintech, KYC, or general financial crime operations setting.
- System Experience: Experience utilising external data sources and compliance screening tools (e.g., World-Check, Orbis, or similar platforms).
Why Ebury?
- Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
- Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.