Associate, Operations Data Analytics

Hi, we're Oscar. We're hiring a Data Analytics Associate to join our Service Operations Data Analytics team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will partner closely across the organization to identify and manage inefficiencies proactively in the business. You will support business units in scoping, analyzing and monitoring performance of key financial and utilization metrics in service of company goals. You will independently drives the scoping & execution of analytical requests, including working with stakeholders to define key questions, scope methodologies and results. You may at times be called upon to speak to prepared analysis both internally and externally.

You will report into the Manager, Data Analytics.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers and Associate Directors


• Analyze data to support business teams in making better informed, data-driven decisions


• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner


• Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our user's needs evolve


• Identify opportunities to create models and tools that produce relevant insights to identify healthcare inefficiencies and generate insights to remove inefficiencies


• Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact


• Support other strategic projects as assigned to meet business needs


• Compliance with all applicable laws and regulations


• Other duties as assigned

Requirements:

• 3+ years of technical work experience using analytical tools and writing analytical reports


• 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process


• Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by 5+ examples / projects of presenting analysis to Leadership (Director+)


• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs


• 2+ years in building robust data models


• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets


• 1+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools

Bonus points:

• Experience using Python or R


• 2+ years experience in healthcare or insurance industry


• Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experience


• Prior experience in Member Relations or Customer Success environments.


• Building data models in dbt


• Building reports in Looker Studio Pro


• Git workflows