About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Transformation Architect to join our team. This is a fully remote role based in Dubai, reporting to the Solutions Consulting Director within the Solutions Consulting department.

Transformation architects work at the cutting-edge of Zscaler’s platform to create a multi-year cybersecurity vision together with our largest customers. This role is strongly customer-oriented and therefore requires engagement at mid-senior to practitioner levels within organisations while rewarding individuals who relish in-depth analysis of both business imperatives and technology infrastructure. Additionally, this role encourages lateral and creative thinking to guide customers drawn across all verticals towards a more secure, simplified future while constantly evangelising the benefits of a true zero trust approach along the way.

What you’ll do (Role Expectations)

Drive Architecture Value by demonstrating the strategic value and ROI of platform offerings

Lead Technical Evangelism and Champion Building through community engagement, technical content, and empowering internal advocates

Execute Discovery and Qualification to uncover deep customer needs and align them with technical solutions

Utilize Storytelling techniques to build emotional connections and enhance the impact of sales presentations

Maintain Market awareness and competitive knowledge to tailor sales approaches based on in-depth analysis

Who You Are (Success Profile)

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

Extensive related experience in enterprise architecture, networking, or security

Excellent knowledge of enterprise architecture combined with advanced working knowledge of networking or security, coupled with a mid-level understanding of the data protection and security operations segments

Strong business acumen with the ability to pivot and control conversations during meetings to achieve desired outcomes

Proven skill in building long-term, trusted relationships with key stakeholders

Ability to develop tailored sales approaches informed by a thorough analysis of market dynamics and competitive landscapes

What Will Make You Stand Out (Preferred Qualifications)

Practical background in planning, designing, and implementing digital transformation within large multinational companies as a CXO, Enterprise Architect, or consultant

Demonstrated ability to map technology benefits to realised business value

Broad technology experience covering TCP/IP protocol stack, DNS, BGP routing, SD-WAN, GRE, IPsec, Layer-7 firewalls, Web Proxies, and Data Loss Prevention

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Transformation Architect - Emerging Markets

Job Description

Skills & Requirements