Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Senior Product Manager (KYC / KYB)
Product - FinCrime
Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week
As Ebury continues to expand across new geographies, customer segments, and product verticals, robust and scalable Know Your Customer (KYC) and Know Your Business (KYB) capabilities are critical to enabling growth while maintaining regulatory compliance.
We are looking for a Senior Product Manager to join our Financial Crime Intelligence Product domain, owning the end-to-end KYC / KYB lifecycle of our clients. You will define how we identify our customers, understand their risk, and continuously reassess that risk over time, across individuals, SMEs, and complex corporate structures.
This role reports to the Head of Financial Crime Intelligence Product.
What you’ll do
Product Ownership
- Balance customer experience, growth, and risk trade-offs across onboarding and lifecycle of our clients.
- Define the strategy for KYC / KYB, ensuring alignment with Financial Crime Intelligence Product goals and overall company direction.
- Translate strategy into a clear, actionable roadmap across KYC and KYB flows.
- Handle jurisdiction-specific onboarding and regulatory requirements.
- Design and drive improvements in: Customer KYC/KYB journeys and verification flows, dynamic Customer Risk Rating frameworks, ongoing due diligence and periodic review processes and trigger-based reviews and event-driven risk reassessments.
Stakeholder management
- Partner with first line and second line operational and compliance teams to ensure controls are effective, explainable, audit-ready.
- Collaborate with operations teams to optimise case management, to review workflows, and tooling.
Delivery & execution
- Translate regulatory requirements into clear product requirements.
- Partner with Data teams on: Risk scoring methodologies, data enrichment strategies and monitoring of customer risk over time.
- Work closely with Engineering on: Customer data models and entity resolution and workflow orchestration and decisioning systems.
What you’ll need
- Previous experience in fintech, payments, or regulated financial services.
- 4+ years’ experience as a Product Manager.
- 2+ years working on KYC / KYB or onboarding products.
- Strong understanding of: Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Business verification and corporate structures Jurisdictional regulatory requirements.
- Experience designing or working with: Risk scoring systems, workflow / case management tools, data enrichment and third-party integrations.
- Analytical thinking and proficiency with system design discussions.
- Demonstrated ability to influence across functions and geographies to drive alignment and execution.
- (Nice to have) Bachelor's degree in Engineering, or a related technical field.
- (Nice to have) Experience building platforms that serve both B2B and B2B2C use cases.
What success looks like
- Reduced onboarding friction without compromising compliance across customer types, jurisdictions, and verticals.
- Dynamic and robust customer risk rating frameworks that evolve over time.
- Efficient and automated lifecycle management (ongoing reviews, triggers, refreshes).
Why Ebury?
- Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
- Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Madrid Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me on LinkedIn - Gabriella Cheston
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.