Business Operations Manager (Starlink Growth)

BUSINESS OPERATIONS MANAGER (STARLINK GROWTH)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world.

RESPONSIBILITIES:

• Analyze financial impact of growth experiments and forecast opportunities to drive prioritization of business and engineering initiatives
• Serve as a key liaison with Finance on consumer growth initiatives, developing advanced financial and subscriber acquisition models
• Assess consumer insights and analytics to identify winning & losing demand generation approaches
• Lead development and execution of strategic programs (e.g., campaigns, new channels) to maximize global sales for a product category
• Research industry ecosystems to inform the business on product positioning
• Communicate and drive product improvements across the business by working with key stakeholders including Finance, Platform Software, Design, Product Engineering, Marketing, Country Growth, and Customer Support

BASIC QUALIFICATIONS:

• Bachelor's degree
• 4+ years of cumulative work experience in management consulting, growth strategy, go-to-market planning, or business operations experience
• 2+ years of experience using Excel for financial modeling

PREFERRED SKILLS & EXPERIENCE:

• 6+ years of management consulting, growth strategy, go-to-market planning, or business operations experience
• 2+ years in early and growth stage startups working with lean teams
• Distinctive business judgment and communication skills
• Excellent project management, problem solving and analysis skills
• Experience analyzing data, identifying insights, and developing creative approaches to solving problems
• Background in financial analysis and working with SQL and/or Python
• Experience leading complex operational and strategic initiatives
• Industry experience in telecom, technology, consumer products, automotive, and/or maritime

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

COMPENSATION AND BENEFITS:

Pay range:
Business Operations Manager: $115,000.00 - $150,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.