We are Datadog's in-house product experts. The Technical Solutions (TS) team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Field CTOs are part of the broader Product Solutions Architecture (PSA) organization, serving as technical multipliers and trusted advisors to our customers' most senior decision makers and key executive stakeholders. They align customer ambitions with Datadog’s technology roadmap, enabling digital transformation while driving sustained growth for both our customers and Datadog.

Datadog is growing the Technical Solutions (TS) organization by seeking a customer-focused, industry specialized, and results-oriented Field CTO to join our high-growth organization and oversee our GTM technical strategy for the AMER region with primary focus on the Retail and E-Commerce industry.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

C-Level: Strategically guide CIO/CTO/CEO/CISO-level customer and prospect executives in rationalizing their adoption journey, investment and operationalizing of observability.

GTM: Identifies industry specific trends and their impact and potential during Customers engagements, feeding the top-of-funnel for Product, GTM, BVA and Architecture teams. Co-create industry solutions via collaboration with Product SAs and Product Management.

Leadership: Demonstrate Datadog's platform as well as thought leadership in Observability and Security, emphasizing our advanced solutions, industry best practices, and dedication to providing organizations with superior visibility and management of their at scale environments.

Advisory: Be a trusted advisor to Sales leaders as well as customer and prospect executives on ROI, value realization and white-space analysis. Assist with opportunity and adoption strategy for individual customers within their vertical of expertise.

Collaboration: Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in providing high-quality technical resources to a broad audience of practitioners and economic buyers.

Presentations: Lead architecture and design engagements to demonstrate how Datadog meets the needs of strategic customers. Participate in Executive Brief conversations in Datadog’s Executive Briefing Center (EBC) with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends.

Hiring: Assist leadership in recruiting and hiring of top talent for the Product Solutions Architecture and Field CTO teams.

Who You Are:

Industry Experience: Strong experience of at least 15+ years with Enterprise architecture or Application architecture at scale and ability to map architectures to real world use cases, coupled with deep knowledge of the observability space, cloud, and technological shifts for customers, preferably with emphasis on the Retail and E-Commerce industry in the AMER region.

Strategic Thinker: Able to think long term and creatively about a wide variety of technical and business challenges

Stakeholder Management: Experienced in interacting and influencing key stakeholders (VP+ and C level) in large Enterprise organizations

Technologist: Hands-on technologist who gains credibility and establishes strong relationships at all levels of the organization

Presenter: Excellent customer-facing presentation skills for large audiences, comfortable discussing complex technical details as well as with briefing executives or non-technical personas.

Communicator: Excellent verbal and written communication skills, ability to link product functionality to business objectives, value realization and ROI.

Travel: Able to travel via auto, train or air up to 50% of the time

Education: Bachelor’s degree in engineering or related field, Master’s degree preferred

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy program for in-house networking

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$280,000—$380,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Field CTO (Retail & E-commerce)

Job Description

Skills & Requirements