Senior Manager, Business Operations

MongoDB is seeking a Senior Manager, Business Operations & Strategy to lead strategic and operational initiatives across MongoDB. In this role, you will serve as a key thought partner to senior leadership, sitting at the intersection of operations, analytics, finance, and product management. You will drive the development and execution of high-impact initiatives, manage a team of analysts and associates, and shape how the business makes decisions at scale.

This role requires a seasoned leader with a strong strategic instinct, executive presence, and a track record of delivering results in complex, fast-moving environments. This role is a hybrid in-office/remote role, with approximately two to three days per week in our New York City, Austin, Palo Alto, or San Francisco Office.

Responsibilities

• Own and drive cross-functional strategic initiatives end-to-end, from problem framing through execution and measurement


• Serve as a trusted advisor to product and go-to-market leadership, shaping strategy, business planning, and resource allocation decisions


• Lead a team of Business Operations analysts and associates, providing mentorship, direction, and professional development


• Define and oversee the analytical frameworks and operational processes that enable the business to scale effectively


• Partner with executive management to develop board-level narratives and strategic recommendations grounded in rigorous analysis


• Lead market sizing analyses and unit economic modeling for new products, segments, and geographies to inform investment prioritization and establish benchmarks for scalable, sustainable margins


• Partner with engineering on compute demand forecasting, purchasing optimization, and cloud provider negotiations to secure favorable commercial terms and ensure capacity at best available cost


• Own the COGS forecast and gross margin model, providing accurate and forward-looking visibility into the unit economics of delivering the product at scale


• Quantify returns on cross-functional investments, evaluate build-vs.-buy decisions, support M&A diligence and integration modeling, and other ad hoc analyses

Requirements

• BA/BS required; MBA preferred


• 8+ years of experience in business strategy and operations, including 3+ years in a management consulting firm and comparable senior role at a technology company; SaaS experience strongly preferred


• Demonstrated ability to lead and develop high-performing teams


• Proven track record of influencing senior stakeholders and driving strategic decisions through data and structured thinking


• Strong executive communication skills, with the ability to distill complex analyses into clear, compelling narratives for C-suite audiences


• Proficiency in SQL; experience with Python, R, or BI tools is a plus


• Exceptional business judgment and comfort operating with ambiguity and incomplete information


• Experience managing multiple high-priority workstreams simultaneously in a fast-paced environment

Success Measures

• Within 1 month, develop a comprehensive understanding of MongoDB's products, competitive landscape, and the analytical infrastructure used by the team; establish relationships with key cross-functional stakeholders


• Within 2 months, assume ownership of at least one ongoing strategic initiative and begin identifying opportunities to elevate the team's impact and operating model


• Within 3 months, launch a significant strategic initiative and establish a roadmap of future priorities in partnership with Business Operations leadership and the broader organization; demonstrate early impact on team development and cross-functional influence

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273399861