Financial Crime Team Leader

📍 Cardiff | 🏢 3 days per week in the office

Financial Crime / Customer Operations 🚀
Our Financial Crime team is growing quickly along with the company. They work on the front line to protect the company against financial crime such as money laundering and terrorist financing. From screening, onboarding, transaction monitoring through to CDD and EDD, they make decisions that really matter on a daily basis.

Key Responsibilities 👏

• Lead a high-performing team of Financial Crime Analysts who serve our customers across the UK & US. You’ll drive professional growth through tailored coaching, regular 1-to-1s, and a commitment to building an investigative mindset.


• Conduct regular reviews of team decisions and documentation. You’ll ensure that every rationale is technically sound, robustly defended, and perfectly aligned with our risk appetite.


• Expertly manage global workflows and resources, ensuring our teams meet internal SLAs without compromising on quality or detail.


• Champion a culture of continuous improvement, empowering the team to proactively identify and implement process enhancements that keep us ahead of financial crime.


• Act as the final authority on complex SME investigations. You’ll navigate the nuances of UK and US business structures, making decisive, risk-based calls on the most challenging cases.


• Leverage technology to automate manual hurdles, managing risk more effectively while significantly enhancing the experience for our customers.

We’re Looking For 🔍

• An experienced Financial Crime Team Leader specialising in the end-to-end Customer Lifecycle; specifically an expert in CDD/EDD and the complexities of Beneficial Ownership (BO) for corporate entities, alongside robust Transaction Monitoring oversight, or Onboarding and Screening (PEPs, Sanctions, Adverse Media).


• An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving.


• A proven track record of leading high-performing teams in fast-paced, dynamic environments.


• An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making.

Diversity & Inclusion 🌈
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Lease a brand-new electric car through our Octopus EV salary sacrifice scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values, and mission here.