Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are looking for an experienced and ambitious builder to join our Elastic IT team in the role of Cloud Engineer. In this role, you will be a primary contributor to the IT - GenAI roadmap. You will partner across IT to identify, implement and manage a portfolio of GenAI solutions that will be leveraged across our organization. This is an exciting opportunity to be a primary contributor to our AI strategy, helping design and implement AI infrastructure, custom solutions and third party SaaS offerings.

The IT Team at Elastic is seeking a talented Cloud/GenAI Engineer to strengthen our internal infrastructure and accelerate our AI initiatives. As a key member of our IT organization, you'll be responsible for architecting, implementing, and scaling cloud-native infrastructure while driving our generative AI capabilities. This role combines advanced DevOps engineering with cutting-edge AI infrastructure management.

The ideal candidate brings deep technical expertise in distributed systems, container orchestration, and infrastructure automation, with a proven track record in building resilient, scalable cloud platforms. You'll be working in a highly-distributed team environment, collaborating with global IT professionals to drive innovation and operational excellence.

What You Will Be Doing

Develop comprehensive infrastructure as code using Terraform, including custom providers and modules

Implement configuration management using Ansible, including custom roles and playbooks

Create automated deployment pipelines with advanced CI/CD practices (GitOps, trunk-based development)

Design and implement infrastructure testing frameworks and validation procedures

Implement comprehensive observability solutions using the Elastic Stack

Design and maintain logging architectures with log aggregation and analysis

Implement security controls and compliance measures across the infrastructure

Manage secrets and certificates using HashiCorp Vault and cert-manager

Manage and optimize containerized environments using Kubernetes, including custom resource definitions (CRDs) and operators

Implement advanced Kubernetes features like HPA/VPA, network policies, and pod security policies

Design and maintain container image build pipelines with security scanning and optimization

Design and implement highly available, fault-tolerant cloud infrastructure supporting internal systems and GenAI applications

Architect multi-region Kubernetes clusters with advanced networking and security configurations

Implement service mesh architectures for microservices communication and traffic management

Design and maintain GitOps workflows for infrastructure and application deployment

What You Bring

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Proven experience in developing generative AI models, including Natural Language Processing (NLP) or computer vision models.

Proficiency in deep learning frameworks such as Microsoft Cognitive Services, TensorFlow, PyTorch, or Hugging Face Transformers.

Strong knowledge of cloud platforms and services (e.g., AWS, Azure, GCP).

Experience with containerization and orchestration (e.g., Docker, Kubernetes).

Infrastructure as Code (Terraform, CloudFormation, ARM templates)

Configuration management (Ansible, Salt)

Advanced networking expertise, including overlay networks (especially VPNs), VPC configuration and management, and load balancing for performance and reliability.

GitOps workflows (ArgoCD, Flux)

CI/CD platforms (Jenkins, GitLab CI, GitHub Actions)

Advanced Git workflows and branching strategies

Experience implementing configuration as code practices beyond infrastructure provisioning, such as managing application and service configurations using tools like Ansible, Salt, or similar. Ability to design reusable, modular configuration templates that support rapid deployment and consistent environments.

Hands-on experience with Elasticsearch, including cluster management, index lifecycle policies, and query optimization. Ability to design and maintain scalable search and analytics solutions using the Elastic Stack. Familiarity with integrating Elasticsearch into observability, logging, and monitoring workflows is highly valued.

Proficiency in building and customizing dashboards using Kibana or other visualization tools. Ability to translate complex data into actionable insights for technical and non-technical stakeholders. Experience with dashboard automation and templating is a plus.

Knowledge of DevOps practices for model deployment and automation.

Strong problem-solving skills and the ability to work in a dynamic and fast-paced environment.

Excellent communication and collaboration skills.

Familiarity with ethical AI practices and responsible AI development.

Strong experience with major cloud platforms (AWS, GCP, or Azure)

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary

Health coverage for you and your family in many locations

Ability to craft your calendar with flexible locations and schedules for many roles

Generous number of vacation days each year

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

Up to 40 hours each year to use toward volunteer projects you love

Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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Cloud/GenAI Engineer

Job Description

What is The Role

What You Will Be Doing

What You Bring

Additional Information - We Take Care of Our People

Skills & Requirements