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Software Engineer - Compliance CXAE (Charlotte, NC)
As a Software Engineer on the EAA Compliance CXAE team within the Platform group, you'll build the AI-first applications and services that power how CX Compliance agents work every day. This team is responsible for the platforms, tools, and integrations that streamline compliance processes, helping agents resolve customer issues and KYC workflows faster, with greater accuracy, and at scale. You'll own full-stack feature delivery across Golang and React, ship third-party integrations, and directly improve the productivity and compliance experience for millions of Coinbase customers.
This role requires you to be based in Charlotte, NC and is not eligible for fully remote work.
What you'll do:
- Own end-to-end development of user-facing features across the compliance agent platform using Golang, React, and cloud technologies, from design through production deployment.
- Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities and accelerate delivery.
- Partner with product, design, security, and data teams to deliver cross-functional solutions to complex compliance and CX problems.
- Build and maintain scalable, high-traffic services leveraging event-driven architectures, caching, load balancing, and observability tooling across AWS and Kubernetes.
- Mentor engineers on design patterns, coding standards, testing strategies, and deployment best practices to raise the overall quality bar for the team.
Required Skills and Experience:
- 2+ years of professional software engineering experience building web applications with at least one modern backend language (Golang, Python, Java, or similar) and a frontend framework (React, Angular, Vue, or similar).
- Familiarity with cloud infrastructure (AWS, GCP, or Azure) and containerized deployment environments (Kubernetes, Docker, or similar).
- Experience working with distributed systems concepts such as caching, event-driven architectures, or API integrations.
- Ability to communicate technical concepts to both technical and non-technical audiences through documentation, design proposals, or code reviews.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
This role requires the person to be in Charlotte
Job ID: P77388
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.