Chief of Staff & Head of PMO

WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition:To build the world's most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.
ABOUT THE ROLE CONTEXT
This role is shared across Trustly's Product and Technology organizations — sitting at the center of our most ambitious hiring and transformation initiative. As Trustly scales new hires across P&T in H2 2026 and builds an AI-native organization, this person will be the operational backbone that makes it all work:You'll be a driver of change management across the organization — keeping leadership aligned, decisions moving, and programs on track as priorities evolve and the business scales.
ABOUT THE ROLE
As Chief of Staff & Head of PMO, you will be the connective tissue across Trustly's Product and Technology leadership. You'll drive operational excellence, manage the most critical cross-functional programs, and ensure that Trustly's P&T leadership team is well-coordinated and focused on what matters most. This is a high-trust, high-visibility role for an exceptionally organized and commercially sharp operator who can move between strategic planning and execution without missing a beat.
Applications for this role are accepted on an ongoing basis. 
LOCATION & WORKPLACEThis is a hybrid role based in our New York hub. We look for team members to be in the office Tuesday through Thursday.
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include other perks and benefits.
WHAT WE OFFERAt Trustly, you’ll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we’re shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
We offer innovative perks and benefits packages that include:- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply to temporary positions.)
OUR COMMITMENT TO YOUTrustly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need assistance or an accommodation due to a disability, you may contact us at hr@trustly.com.