Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.
Join the Market Operations Team in a role pivotal to our end-to-end performance. As the architect of our 'top-of-funnel' supply metrics, you will own the critical path from platform readiness to supply-demand equilibrium, ensuring fleet health directly powers service availability. We are seeking a dual-focus expert who can translate technical nuances into operational uptime, while mentoring internal teams and holding external partners to elite standards across a multi-market portfolio.
In this hybrid role, you will report to Head of Market Operations - West Region.
You will:
Regional Fleet Integration & Scalability: Lead the strategic scale of new EV platforms across multiple Western Region markets, prioritizing fleet uptime and platform maturity through rigorous oversight of field integration, high-voltage stabilization, and sensor-health protocols.
Engineering-to-Ops Liaison: Serve as the primary conduit between Hardware/Electrical Engineering and Field Ops, translating systemic technical failures into actionable Standard Work (SW) and driving Root Cause Analysis (RCA).
Operational Governance & Automation: Champion the deployment of automated systems and advanced tooling to maximize depot throughput; provide executive-ready reporting on fleet health and maturity to Global Leadership.
You have:
Educational Foundation: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related technical/industrial field.
NPI & Scaling Success: Demonstrated experience taking a vehicle platform or complex hardware product from the NPI phase through to stable, commercial-scale field deployment.
Analytical Rigor: Advanced ability to interpret telemetry data, diagnostic codes (DTCs), dashboarding and fleet metrics to identify operational gaps and mitigate market-level risks.
We prefer:
AV Industry Fluency: Direct experience with autonomous vehicle ecosystems, specifically the integration of compute/sensing suites with EV powertrains.
High-Voltage Safety: Advanced knowledge of EV safety standards and the ability to design/manage safe workspaces for high-voltage battery service.
Relationship Building: Ability to build and manage relationships, engage in-person, and foster cross-functional communication and alignment.
Travel requirement:
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.