The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Senior Purchasing Coordinator, you will take on a key responsibility in ensuring the accuracy and timeliness of our ordering processes using a combination of in-house tools and google suite packages. Working closely with the Supply Chain, Procurement and Forecasting teams, this role will place and track purchase orders to ensure the fulfilment of customer orders. As a senior position, this role will role model our HelloFresh values and continuously look for ways to improve our supply chain, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
Inbound Supply Chain Oversight: Manage the end-to-end category management of inbound supply chain operations, including operational supplier management, forecasting, procurement, delivery tracking, and KPI management for food and/or packaging materials.
Performance Accountability: Drive and maintain ownership of critical performance metrics, including On-Time, In-Full (OTIF) delivery, waste reduction, Advance Shipping Notice (ASN) compliance, and customer error mitigation.
Supplier Governance: Oversee supplier relations, addressing queries and managing vendor performance through structured monitoring, comprehensive reporting, and clear, professional communication.
- Internal Partnership: Collaborate closely with strategic suppliers and internal teams—including Forecasting, Procurement, Warehousing, and Inventory—to maintain category excellence and ensure full alignment with customer requirements.
- Risk Mitigation & Accuracy: Establish and execute rigorous audit protocols to verify order completeness and accuracy prior to supplier transmission. Proactively identify, anticipate, and resolve supply chain disruptions, issuing supplementary purchase orders as necessary.
- Data Integrity: Uphold strict business integrity and data confidentiality protocols. Diligently identify, troubleshoot, and correct any data inaccuracies within internal systems.
- Mentorship: Serve as a subject matter expert and advisor to junior Purchasing Coordinators, offering guidance on procurement best practices and collaborative problem-solving.
- Process Optimization: Identify opportunities for technological advancement and process automation to drive supply chain efficiencies, proposing and implementing scalable solutions.
- Operational Flexibility: Maintain high adaptability to shifting business needs, providing cross-category support, deputizing for alternative category areas, and covering absences to ensure uninterrupted operations.
What you’ll bring
Professional Experience: A minimum of 18 months of experience as a Purchasing Coordinator or in a closely related procurement role.
Technical Proficiency: Demonstrated expertise in the Microsoft Office Suite (Word, Excel, Outlook); hands-on experience or familiarity with Enterprise Resource Planning (ERP) or Material Requirements Planning (MRP) systems is highly desirable.
Core Competencies: Exceptional written and verbal communication skills, strong self-management capabilities, and a proven track completeness to collaborate effectively within cross-functional teams.
Language Skills: Professional fluency in English is required. Proficiency in additional European languages (such as German, Dutch, French, Spanish, or Italian) is considered a distinct advantage.
Analytical Skills: Strong analytical capabilities, problem-solving skills, and critical thinking acumen.
Soft Skills & Adaptability: Proven resilience and adaptability in fast-paced environments, with a responsible, assertive approach to navigating complex or ambiguous situations.
Work Ethic: A proactive, self-motivated individual with a strong "hands-on" mentality and a natural inclination to take initiative.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
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