Our recipes and menus are the core of everything we do here at HelloFresh. We're looking for someone to manage our recipe database, working with our Menu Planning and Culinary teams to develop delicious and cost-efficient recipes to ensure that our customers are satisfied with our weekly offering. You’ll be deciding what exciting new ingredients we need, and creating seasonal and limited campaigns to keep our customers engaged with the product.
The best part about the job is that our recipes, managed by you, will be available to thousands of customers each week. You will have a real impact on our customer satisfaction and their delicious achievements at home!
Reporting to our Head of Culinary, you will help bring our recipes to life in the kitchens of our home cooks!
This is a 12m Fixed Term Contract.
What You Will Be Doing:
- Own the end-to-end process of recipe creation, working closely with our Menu Planning, Culinary & Product teams to understand what recipes are required to fit our product architecture.
- Collaborate with the Culinary team to develop high-quality, tasty recipes that adhere to our cost-of-goods (COGS) targets and product guardrails.
- Analyse local performance metrics and customer feedback to identify opportunities for menu innovation specifically for the UK market.
- Drive continuous improvement within the recipe creation process; analysing customer feedback and translating into actionable insights and learnings for future development to ensure customer satisfaction and retention.
- Manage our recipe database; maintaining an optimal balance across proteins, cuisines, dietary preferences and dishtypes, to ensure variety for our customers.
- Drive excitement in our menu, working closely with our Brand and Marketing teams to launch exciting partnerships and limited edition campaigns
- Ideate new ingredients alongside the Ingredients Team, to support core recipe development and new product launches
- Work closely with Procurement and Supply Chain teams to project tender volumes of existing SKUs and ensure the recipe pool can support optimal planning of the SKU portfolio
Who You Are:
- You have strong experience in product operations or similar
- You are analytical and data-driven; able to evaluate recipe performance, identify new trends and use insights to optimise our recipe pool
- You are highly organised, independent, and adaptable - able to manage multiple priorities and deadlines in a fast-paced environment
- You are a natural relationship builder with strong people skills, a confident communicator, and are able to manage and influence stakeholders with competing priorities
- You have a proven track record of solving problems and can quickly identify barriers and drive solutions
- A collaborative team player who contributes to a positive culture and works seamlessly across teams to achieve shared goals
- You think on your feet and find quick and efficient solutions to resolve problems with minimal impact to all stakeholders
- You are a self-starter, with a proactive attitude, and you embrace change
- You are a confident decision-maker and can challenge the status-quo with new ideas
- You are passionate about food!
What you will get in return:
70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office!
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
Shifts: Monday to Friday, 3 days in the office
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working PolicyWe offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.