Ibotta is seeking an Associate UX Researcher to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The UX Research (UXR) department plays a critical role in assisting the organization with optimizing product launches, prioritizing resources, and identifying whitespace opportunities. The UXR team embraces an ‘all-in’ team-based mentality, advocacy for the user/consumer, and a focus on personal growth / development. In this role you will have the opportunity to work with a strong research team, product designers, and product managers to develop your craft as a professional researcher.
This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.
Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.
What you will be doing:
Use a mix of qualitative and quantitative methodologies to understand user behaviors & attitudes, our competitors, and the importance of internal business initiatives
Partner with designers in the iterative design process (e.g. usability testing, click testing, information architecture card sorting & tree tests, etc.)
Post-launch optimization and continuous discovery efforts (e.g. A/B & multivariate testing, UMUX and other user sentiment surveys, etc.)
Share your work - and advocate for its ramifications - cross-functionally with other team members
Be comfortable speaking about UXR and working with engineering, business development, and marketing partners
Use industry standard tools to accomplish the above: research & testing SAAS platforms (e.g. UserTesting, Dscout etc.), whiteboarding tools (e.g. Miro, etc.), survey tools (Quantilope), Google Suite & MS Office
Work with your manager on priorities, timelines, and the strategic direction of your projects
Geek out with research team members about best practices, new tools, and unexpected insights
Embrace and uphold Ibotta’s Core Values of Integrity, Boldness, Ownership, Teamwork, Transparency, and A good idea can come from anywhere
What we are looking for:
1-2 years experience in UX Research or related analytical field
Bachelor’s degree or equivalent UX Research experience
Curiosity - both in the work to be done and in growing your skills as a UXR
Ability to thrive in an environment of ambiguity as we grow the UXR practice
An online portfolio of projects you’ve worked on
About Ibotta ("I bought a...")
Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.
To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.com
Additional Details:
This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.
Base compensation range: $71,000 - $92,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.
Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
Applicants must be currently authorized to work in the United States on a full-time basis.
Applicants are accepted until the position is filled.
For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.
Recruiting Agency Notice
Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.