Sales Development Manager

Help Flexport win new business!

The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade.

You will:

• Grow Your Team: Recruit, hire, train and ramp a team of high performing sales development representatives;


• Enablement: Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities


• Be Data Driven: Use data to be nimble and inform the strategy of your team


• Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals;


• Build Strategy: Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation;


• Strengthen Feedback Loops: Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business


• Dive Deep: Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team;


• Empower Your Team: Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under-serving; and


• Achievement Oriented: Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets;


• Play the Long Game: Build sustainable processes and embrace continuous development. Always have the big picture in mind.


• Career Development: Foster an environment of inclusion and growth. Coach, development and promote the next generation of Flexport sales leaders.


• Lead by Example: Embody Flexport’s culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.

You should have:

• 5+ years in sales, business development, or revenue-focused roles;


• 2+ years managing a team, with experience coaching and developing individual contributors;


• Proven track record of scaling a high performing team and exceeding quota expectations;


• Passion for new business, this team is the fuel for the Flexport rocketship;


• A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport’s value proposition;


• BA/BS Degree preferred;


• Excellent communication, interpersonal, and organizational skills;


• An obsession with client happiness. You succeed when they succeed;


• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.


• Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices;


• A leadership mentality with an excitement to roll up your sleeves and work alongside your team;


• Ability to inspire and motivate SDRs to high performance;


• Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.