Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Strategic Technical Consultant, Clarity
We are looking for a frontend developer who wants to work directly with customers, taking design and business requirements and turning them into working Clarity implementations that are properly instrumented and ready to demonstrate value.
As the Strategic Technical Consultant for Clarity — Bloomreach's AI shopping assistant — you will own the technical strategy, implementation approach, and customer experience end-to-end. You will guide customers through trials, onboarding, early adoption, and optimization, ensuring Clarity is deployed correctly, performs reliably, and delivers measurable value.
This is a hands-on technical role where you are the implementer. You own the front-end work yourself — translating requirements into Clarity weblayer implementations, building them to match the customer's brand, and instrumenting them so impact can be measured. You will also help shape the implementation playbook, contribute to the product roadmap, and serve as a technical partner to both customers and internal teams.
Your job will be to:
- Lead the end-to-end technical onboarding and implementation of Clarity, including configuration across Bloomreach Discovery and Engagement
- Take customer requirements and implement them in Clarity weblayers using HTML, CSS, and JavaScript
- Build implementations that match the customer's brand and integrate cleanly with their existing site
- Design and implement analytics tracking, event instrumentation, and A/B testing setups so that performance is measurable and optimization is data-driven
- Troubleshoot issues across front-end behavior, analytics, data connectivity, Discovery integration, and weblayer execution
- Translate customer requirements into scalable technical solutions, validating feasibility and surfacing risks, dependencies, and integration gaps early
- Define and continuously refine the Clarity implementation playbook — repeatable patterns, templates, and best practices
- Contribute structured feedback to the product team, identifying friction points and opportunities for product enhancement
- Collaborate closely with product, engineering, and customer success teams to align solution design and technical outcomes
- Communicate clearly with both technical and non-technical stakeholders, with the ability to lead a conversation with business decision-makers as comfortably as a technical review
- Serve as an internal subject-matter expert on how Clarity leverages Bloomreach's Discovery and Engagement capabilities
Your success story will be:
- In 30 days, you understand Clarity's technical architecture, the implementation model across Discovery and Engagement, and begin contributing to customer projects as well as identifying areas of friction or improvement
- In 90 days, you independently lead technical workstreams, configure Clarity end-to-end, resolve complex integration issues, and contribute structured feedback to improve the product and processes
- In 180 days, you deliver multiple successful customer implementations, establish repeatable technical patterns, influence roadmap enhancements, and reduce friction in the onboarding process
- In 210 days, you and the team celebrate successful launches and early customer value achieved through your technical expertise, strategic contributions, and foundational work defining the implementation playbook
You have the following experience and qualities:
Professional experience
- Solid hands-on experience as a front-end developer, with strong, current HTML, CSS, and JavaScript skills (TypeScript and modern frameworks such as React are a plus)
- Comfortable taking a design — Figma, mockups, or written requirements — and producing a clean, production-quality implementation independently
- Experience integrating front-end code with existing sites and third-party scripts
- Working knowledge of analytics instrumentation, event tracking, tag management, or A/B testing tools, with an instinct for what should be measured and how
- Experience translating non-technical requirements into working implementations
- BS/BTech in Information Systems, Computer Science, or equivalent practical experience
Bonus
- Experience with eCommerce platforms (Shopify Plus, commercetools, SAP Commerce, BigCommerce, headless setups) or digital experience / martech tools
- Familiarity with search, recommendation, or personalization platforms — Bloomreach, Algolia, Klevu, Dynamic Yield, Optimizely, or similar
- Exposure to CDPs, tag management systems (GTM), or analytics platforms (GA4, Adobe Analytics, Mixpanel)
- Prior experience in a customer-facing technical role — implementation engineering, technical consulting, solution engineering, or agency delivery
Personal qualities
- Strong analytical and debugging skills, with the ability to quickly diagnose and resolve issues across front-end and data layers
- Clear, professional communicator, comfortable explaining technical concepts to non-technical stakeholders and guiding them through technical decisions
- Customer-focused, with the patience and judgment to align technical feasibility with business impact
- Highly autonomous, organized, and capable of leading parallel customer workstreams — you are the technical owner on your projects
- Strategic thinker who balances immediate implementation needs with long-term scalability
- Fast learner, adaptable within an emerging and rapidly evolving AI environment
More things you'll like about Bloomreach:
Culture:
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
We believe in flexible working hours to accommodate your working style.
We work virtual-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
Personal Development:
We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
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