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Remove the Stress from Travel & Hospitality Experiences
Today’s travelers need solutions that are as on-the-go as they are. Daon’s travel documentation solutions streamline check-ins and pre- and post-boarding procedures, and can even bring personalization and added value to every touchpoint in your customer’s journey.
Daon has been working in close collaboration with travel operators since the start of the COVID pandemic to revolutionize journeys for travelers, optimize the internal processes of travel organizations, and mitigate liabilities across the board. What began as solutions for health-based identity checks has grown into so much more: better, safer, and more seamless customer experiences for any traveler, no matter how far they’re traveling – or how many stops they have along the way.
Documentation has always been a challenge for travelers, especially when international destinations are involved. Documents are not only points of stress pre-travel, but they can create unexpected expenses during the journey that, often directly or indirectly, fall back on the travel provider. Daon’s solutions for the travel & hospitality industries strive to make having the right paperwork a stress-free part of the journey.
After implementing our travel document validation solutions, major travel companies have reported increases in staffing efficiencies by up to 30%, 90% user satisfaction scores, and up to 45% faster processing times, which for one partner resulted in over 35,000 hours saved on document verifications by gate agents.
“VeriFLY helps make the terminal check-in process faster, so our guests can get to the fun on board.”
Christine Duffy, President, Carnival Cruise Line
“We started working with Daon with one simple objective – to make it as simple as possible for our customers to understand and conform with different country entry requirements.”
Anthony Allcock, CTO, British Airways
“VeriFLY gives customers peace of mind that they can meet their destination’s travel requirements and save significant time at the airport.”
Julie Rath, VP Customer Experience, American Airlines
Daon Solutions for the Travel & Hospitality Industry
Travel Document Validation
Take the stress out of having the right documentation for travel while simplifying check-in processes in air, on land, and at sea.
Learn About Our Travel Solutions
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Travel Document Validation
Products
IdentityX | hosted platform
TrustX | SaaS platforms
xAuth | multi-factor authentication
xFace | facial authentication
xProof | identity verification (IDV)
xVoice | voice authentication
xDeTECH | synthetic voice detection
VeriFLY | travel document validation
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FIDO Authentication
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