IntermediatePROBLEM_SOLVING
Describe a situation where you identified a gap in how your team was organized, informed, or collaborating, and you took the lead to improve it. What specific changes did you implement and how did you measure their impact?
Other
General

Sample Answer

On a cross‑functional project with about 18 people (ops, product, and finance), I realized we were burning a lot of time just figuring out who was doing what. We had three separate trackers, conflicting deadlines, and constant status meetings. I mapped out everyone’s responsibilities and noticed 20–25% of tasks were duplicated or unclear. I proposed we move to a single shared board with clear owners, SLAs, and weekly priorities, and I volunteered to set it up and run it for the first month. I also introduced a 15‑minute weekly check‑in focused only on blockers, plus a simple RACI so decisions didn’t stall. Within six weeks, we cut our status meetings from 4 hours to 1.5 hours per week, reduced missed handoffs by about 60%, and delivered the project two weeks earlier than planned. The leads from each function agreed to keep using the new setup beyond that project.

Keywords

Identified confusion and duplication across a 18-person cross-functional teamConsolidated tools into a single shared board with clear ownership and SLAsIntroduced short blocker-focused check-ins and a simple RACIMeasured impact via fewer meetings, fewer missed handoffs, and earlier delivery
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