IntermediateSITUATIONAL
Imagine you are responsible for coordinating a cross-functional meeting where participants are often late, unprepared, or go off-topic. What specific steps would you implement before, during, and after the meeting to make it more effective?
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General

Sample Answer

In my last role coordinating a weekly cross-functional ops sync (sales, CS, finance), meetings were running 20+ minutes over and decisions were slipping by 1–2 weeks. Situation/Task: I was asked to turn the meeting into a focused decision forum within one month. Action: Before meetings, I introduced a strict agenda in Confluence with clear owners, time boxes, and desired decisions, sent 24 hours in advance, and required pre-reads in a shared folder (Google Drive). I set a rule: no item on the agenda, no discussion. During meetings, I used a visible timer (Teams plugin), started exactly on time, parked off-topic items in a “parking lot,” and captured decisions and owners live in a shared doc. After meetings, I sent a one-page recap within 30 minutes with decisions, owners, and deadlines, tracked in Asana. Result: Within 6 weeks, average meeting length dropped by 35%, on-time start improved from 40% to 90%, and decision throughput per meeting doubled (from 3 to 6 decisions). Preparation rates, measured by pre-read access logs, increased from ~30% to 75%.

Keywords

Use a time-boxed agenda with clear owners and desired decisions shared 24 hours beforeEnforce on-time start, agenda-only discussions, and a visible timerCapture decisions, owners, and deadlines in real time and track follow-up tasksMeasure improvements: duration, on-time start, decision count, and prep rates
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