Behavioral: Tell me about a time you led the transition of a manual, spreadsheet-driven process to a more scalable tool or system. How did you align stakeholders, prioritize which features to automate first, handle data migration/cleanup, and measure adoption and success?

At my last job I replaced a 3-year, spreadsheet-driven tracker used by 12 field and PMO stakeholders. I started by running five 30–60 minute interviews to map pain points, then convened a steering group to agree objectives: reduce manual updates, improve data accuracy, and speed handoffs. We prioritized low-effort, high-impact items first — automated status rollups, material ETA parsing, and automated handoff notifications — which cut weekly admin by 65% and reduced status errors by 58% in three months. For migration I wrote validation scripts, cleaned 18,000 rows, and flagged 7% of records for manual review. Adoption was tracked by active users and update frequency; we hit 82% active use in eight weeks and measured a $120K annual labor savings from reduced rework. I kept stakeholders engaged with weekly demos and an issues backlog prioritized by ROI.