Describe your experience managing cross-border employee mobility (relocations, work permits, tax implications). What processes or controls did you put in place to minimize risk and ensure a smooth employee experience?

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VirtualInterview.AI · Accepted Answer

I managed mobility for roughly 150 international moves over two years, including work permits for EU and APAC moves and tax briefings for assignees. I created a central mobility playbook with mandatory checkpoints: immigration approval, tax sign-off, social security review, and a two-week pre-departure briefing. We implemented an approval workflow with SLAs—immigration clearance within 30 days, tax review within 10 days—and a shared tracker that cut status queries by 70%. I also introduced a monthly compliance audit for 20% sample cases, which uncovered three recurring tax classification issues we then fixed, avoiding an estimated $120k exposure. The employee NPS for relocation rose from 48 to 78 after these changes.

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