Sample Answer
When a large retail customer told us 15% of their alerts were false positives and frontline users were losing ~2 hours/day, I treated it like an operational incident. I started by collecting representative alerts, host telemetry and reproductions, and prioritized by business impact (POS systems first). I engaged our engineering triage within 24 hours, sharing structured logs and a hypothesis about a recent heuristic update. We ran paired tests on a 200-host pilot and adjusted rule thresholds and exclusions, cutting false positives from 15% to 2% in two weeks. I ran daily check-ins with the customer, provided rollback options, and weekly summary reports. Post-fix, I led a knowledge transfer so their SOC could tune rules and we scheduled a product backlog item for more granular tuning controls.
Keywords
On your resume you mention working on a cross-functional project (e.g., involving multiple teams or stakeholders). Describe a situation from that project where priorities conflicted—how did you navigate the trade-offs and what was the final outcome?
Walk me through a recent multi-channel digital marketing campaign you managed end-to-end. How did you set objectives, choose channels, allocate budget, and measure success?
In your civil engineering studies, what specific design coursework or project work did you complete related to irrigation channels or canals (e.g., design of lined/unlined canals, distributaries, minors)? Describe one such design in detail, including how you determined discharge, permissible velocity, section dimensions, and lining choice for Gujarat-type soil and climate conditions.
Based on your hydrology and irrigation engineering background, explain how you would estimate the irrigation water requirement for a kharif crop in a semi-arid region of Gujarat. Walk me through each step: from reference evapotranspiration estimation, crop coefficient selection, effective rainfall calculation, to arriving at canal discharge for a given command area.
Can you explain how you would tailor your sales approach for selling medical products in the telecommunications industry?