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IntermediateTECHNICAL
Walk me through a recent process or workflow you improved in your last role (for example, reporting, communication, or coordination). What was the original process, what concrete changes did you introduce, and how did you measure that the new process was better?
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General

Sample Answer

Problem: Our weekly status reporting relied on 4 different Excel files emailed by team leads. Consolidation took ~4 hours every Monday, and we still had frequent version conflicts and missing data. Solution: I centralized reporting in a single SharePoint list with standard fields and built a Power BI dashboard that refreshed automatically. I added data validation rules, dropdowns for status categories, and set automated reminders via Outlook for late updates. I trained 15 team leads in a 45‑minute session and created a 1‑page quick-start guide. Impact: Reporting prep time dropped from 4 hours to 30 minutes (88% reduction), late submissions decreased from 35% to under 5%, and leadership adoption of the dashboard hit 100% within one month.

Keywords

Identified bottlenecks and risks in a manual, email-based reporting processImplemented a centralized SharePoint + Power BI solution with validation and remindersProvided training and simple documentation to ensure adoptionMeasured success via time saved, late submissions reduced, and usage metrics
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