Sample Answer
In my last role, I led a global performance dashboard initiative that involved country teams in 7 markets, a regional hub, and the global strategy group. Everyone wanted something different: countries wanted granular, daily numbers; the region wanted comparability across markets; global cared about a concise executive view. I started by running short discovery sessions with each group to capture “must‑have” vs “nice‑to‑have” metrics and examples of decisions they actually needed to make. From that, I proposed a three‑layered design: a standard global KPI layer (12 core metrics), a regional benchmarking view, and country drill‑downs with up to 30 local metrics. To manage expectations, I shared a simple one‑page scope and a clickable prototype, and set a rule that any new metric had to be tied to a recurring decision. We delivered in 10 weeks, adoption hit 85% of target users in the first month, and monthly alignment meetings dropped from 3 hours to 45 minutes because everyone was finally looking at the same numbers.
Keywords
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