IntermediateLEADERSHIP
Working as Call Center Supervisor at Nexus required managing teams and performance metrics — how have you applied those leadership and communication skills in cross-functional project accounting meetings at CyD Ltda for BHP?
Project Accountant
General

Sample Answer

Supervising a 22-person call team taught me how to set clear KPIs and coach underperformance, which I adapted at CyD for BHP. I ran weekly project accounting huddles with PMs, procurement and field ops, using a 15-minute agenda and a visual scorecard showing margin, billing status and three riskiest items. I coached junior accountants one-on-one and introduced brief playbooks for dispute handling; within four months billing disputes resolved 30% faster and our month-end close shaved two days. I also used the same feedback cadence from Nexus — short daily check-ins plus a weekly deep-dive — to keep stakeholders aligned and reduce surprises on cash forecasts.

Keywords

Transferred KPI-driven coaching and short daily check-ins to project accountingIntroduced 15-minute huddles and visual scorecards for clarityCoaching and playbooks led to 30% faster dispute resolution and 2-day faster close