IntermediateSITUATIONAL
You are responsible for developing a health communication campaign for a vaccine-preventable disease in a community with low trust in government. Outline your approach to message development, audience segmentation, and evaluation.
Public Health Specialist
General

Sample Answer

I led a campaign in a community with low government trust where vaccination rates were 48%. First, I mapped audiences by trusted messengers—faith leaders, local clinicians, school parents—and segmented by age, language, and vaccine hesitancy drivers. Message development started with listening sessions and co-creation workshops; we tested three frames and settled on protecting family and school continuity rather than government directives. We deployed hyper-local channels: church bulletins, clinic-led Q&A nights, and peer ambassadors; within six months uptake rose to 67% in targeted neighborhoods. Evaluation combined weekly uptake metrics, sentiment analysis on local social feeds, and post-campaign surveys showing a 30% increase in perceived vaccine safety. We shared results in community meetings and a technical brief for funders.

Keywords

Audience segmentation by trusted messengers and hesitancy driversCo-creation of messages with local stakeholders and testing multiple framesMixed evaluation: uptake metrics, sentiment analysis, and surveys