Tell me about a time you managed the end-to-end month-end process remotely for an Australian client, including reconciliations, BAS preparation, and reporting. How did you organise your workflow, deal with missing information from stakeholders, and ensure deadlines were met?

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VirtualInterview.AI · Accepted Answer

For one Brisbane-based client in construction, I owned the full month-end remotely for about 40 entities. I worked in Xero and a shared folder structure, with a standard checklist that covered bank/credit card reconciliations, payroll journals, intercompany loans, BAS workpapers, and management reports. I blocked out the first three business days for reconciliations and review, and days four to six for BAS prep and reporting. To handle missing info, I set up a simple “information required” tracker in Trello, colour-coded by urgency, and sent one consolidated email every second day instead of ad hoc chasers. I also created cut-off rules: if invoices weren’t supplied by day three, they rolled to next month unless material. That structure cut our month-end from 10 days to consistently 6, BAS was lodged on time for 12 straight quarters, and ATO queries dropped because our workpapers clearly tied to the GL.

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