Khoros provides digital customer engagement software for social media management and community building.
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Khoros is a leading provider of digital customer engagement software, designed to help brands manage social media, online communities, and customer service interactions. By unifying these touchpoints, the platform enables organizations to build deeper relationships with their customers and improve brand loyalty through data-driven insights and streamlined communication workflows. The company's solutions are widely used by enterprise-level businesses to manage complex digital presence across various channels. Formed through the merger of Spredfast and Lithium Technologies, Khoros combines expertise in social media marketing with robust community management capabilities. Their platform empowers teams to listen to, engage with, and analyze customer feedback in real-time, ensuring a consistent and responsive brand experience across the entire customer journey.
To help the world's best brands create customers for life by connecting them with their audiences through digital engagement.
Founded
2019
Headquarters
Austin, Texas, USA
Employees
1000-5000
Industry
Marketing Technology
Strong focus on professional development and internal growth opportunities.
Collaborative culture that values cross-functional teamwork.
Fast-paced environment can lead to high pressure during peak periods.
Large organizational structure can sometimes lead to slower decision-making processes.
Revenue
200M-500M USD
Funding
Private Equity (Vista Equity Partners)
CEO
Jack Blaha