Khoros

Khoros is a leading provider of digital customer engagement software, designed to help brands manage social media, online communities, and customer service interactions. By unifying these touchpoints, the platform enables organizations to build deeper relationships with their customers and improve brand loyalty through data-driven insights and streamlined communication workflows. The company's solutions are widely used by enterprise-level businesses to manage complex digital presence across various channels. Formed through the merger of Spredfast and Lithium Technologies, Khoros combines expertise in social media marketing with robust community management capabilities. Their platform empowers teams to listen to, engage with, and analyze customer feedback in real-time, ensuring a consistent and responsive brand experience across the entire customer journey.