A preliminary phone or video call with a member of the HR team to discuss your background, interest in the firm, and basic administrative requirements.
Cultural alignment with social justice missionCommunication skillsSalary expectationsWork authorizationUnderstanding of the firm's practice areas
Tips
•Study the 'About Us' page on their website to articulate a clear 'why'.
•Be prepared to discuss your salary expectations clearly based on the Manchester market.
•Demonstrate high energy and a professional, empathetic tone during the call.
•Highlight your familiarity with Microsoft Office as a core competency for record-keeping.
Sample Questions (5)
1.What specifically attracts you to Leigh Day compared to other law firms in Manchester?
2.How do you handle high-volume administrative tasks while maintaining high accuracy?
3.Are you comfortable working in a role that involves handling sensitive and potentially distressing client information?
4.How do you ensure you meet strict deadlines when managing multiple client records?
5.Can you provide an example of how you have adapted to a sudden change in team priorities?
2
Client Care Manager Interview
hiring manager
60 min
An in-depth conversation with the Client Care Manager focusing on your ability to manage difficult interactions and organize complex client data.
Client relationship managementProblem-solving under pressureActive listening techniquesHandling difficult phone callsData management and record-maintenance
AI Mock Interview Practice
Practice with AI-powered questions tailored to Leigh Day's interview process. Get dimensional feedback and scoring.