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Qualtrics is a global leader in Experience Management (XM) software, providing a cloud-native platform that enables organizations to capture, analyze, and act on feedback from customers, employees, and users. By transforming human sentiment and feedback into actionable insights, the company helps businesses close experience gaps and foster deeper connections with their stakeholders. The platform is widely utilized by major enterprises, including a significant portion of the Fortune 100, to drive loyalty, improve employee engagement, and refine brand strategy. Founded in 2002 by the Smith family and Stuart Orgill, the company began as a tool for academic research before pivoting to the enterprise market. After a period of rapid growth and a brief stint as a public company, Qualtrics was acquired by Silver Lake and CPP Investments in 2023 in a $12.5 billion take-private deal. Today, the company continues to innovate by integrating advanced generative AI and predictive analytics into its core XM offerings to help organizations navigate complex human data at scale.
At Qualtrics, our mission is to build technology that closes experience gaps.
Founded
2002
Headquarters
Provo, Utah and Seattle, Washington, USA
Employees
5,000 - 10,000
Industry
SaaS
Strong emphasis on company culture and employee development.
Competitive compensation packages and benefits.
Opportunity to work with cutting-edge AI and data analytics technology.
High-pressure environment due to aggressive growth targets.
Revenue
1B+ USD
Funding
Private (Silver Lake and CPP Investments)
CEO
Zig Serafin
Frequent organizational changes following ownership transitions.
Large enterprise scale can lead to bureaucratic processes.