Shipt

Shipt is a prominent U.S.-based, membership-driven delivery service that connects customers with a vast network of personal shoppers. Founded in 2014, the company has grown from a local startup in Birmingham, Alabama, into a national logistics powerhouse. In 2017, Shipt was acquired by Target Corporation for $550 million, though it continues to operate as an independent subsidiary, maintaining partnerships with a wide array of national and regional retailers including CVS, Costco, and H-E-B. The company distinguishes itself through a focus on personalized service, where shoppers communicate directly with customers to ensure high-quality item selection and substitutions. Beyond its consumer-facing marketplace, Shipt offers 'Shipt Driven,' a service that provides retailers with the infrastructure to power their own same-day delivery operations. With a network of over 300,000 shoppers, the company serves millions of households across thousands of cities. Under the leadership of CEO Kamau Witherspoon, Shipt remains committed to its core mission of fostering human connections through its delivery model, while continuously expanding its retail footprint and investing in community-focused initiatives like the 'LadderUp' business accelerator.

We go beyond bringing the things people need—to building positive and personal relationships that last. Whether it’s taking the time to get to know our members, coming together as a team to make shoppers feel extra appreciated, or authentically representing ourselves and our partners—we spark connections that show every person counts.

• Acquired by Target Corporation in 2017 for $550 million
• Maintains a network of over 300,000 independent shoppers
• Recognized by Newsweek as one of America's Best Customer Service brands
• Operates in over 5,000 U.S. cities
• Launched the LadderUp business accelerator to support small businesses

Sources

• Shipt About Page
• Shipt Corporate
• Wikipedia
• PitchBook