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Zendesk is a leading provider of customer service and engagement software designed to improve the relationship between businesses and their customers. Founded in Copenhagen and now headquartered in San Francisco, the company offers a comprehensive suite of tools that includes ticketing systems, live chat, messaging, and analytics. Their platform is built to be scalable, allowing organizations of all sizes to manage customer interactions across multiple channels from a single, unified interface.
Zendesk's mission is to champion great customer experiences for everyone, everywhere. Their vision is to build the best customer service software that is easy to use, powerful, and flexible enough to scale with any business.
Founded
2007
Headquarters
San Francisco, CA
Employees
5,000+
Industry
SaaS
Strong emphasis on professional development and internal mobility
Competitive benefits package and health coverage
Collaborative and inclusive company culture
Large organizational size can lead to bureaucratic processes
Revenue
$1B+
Funding
Public (Acquired by Hellman & Friedman and Permira in 2022)
CEO
Tom Eggemeier
Fast-paced environment may lead to burnout for some roles