Senior Manager, People Operations

Hi, we're Oscar. We're hiring a Senior Manager to join our People Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Manager, People Operations role is responsible for supporting department operations, providing People Team-People Strategy operational support, and driving cross-functional project and program execution. This role closely partners with senior leadership to ensure operational excellence by driving execution of strategic priorities, improving internal coordination, and acting as a force multiplier - translating priorities into action.

You will report into the Chief of Staff to Chief People Officer.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $135,792 - $178,227 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

Department Operations

• Own execution and audit of department governance practices


• Track department budgets, contracts, vendors, and partner with FP&A on monthly/quarterly files


• Maintain action logs, open decisions, and drive deliverables against company timelines


• Prepare briefing materials, presentations, and internal updates/communications


• Track department progress against long term strategic initiatives, OKRs, and leadership priorities


• Aggregate OpCo, MC, and Board materials across the department to meet company timelines


• Oversee People Department engagement activities playing both a strategic and execution role


• Manage content plan and materials for all department meetings and onsites


• In support of department workforce management: develop and execute comms plans, change management plans, and run-of-show documentation for large or high visibility events (, department transformation, onboarding, departures )


• Handle documentation and system actions related to the employee life cycle, including opening new requisitions, terminations, and access shut off.


• Serve as the point of contact for People-for-People audits: (JP, JD, EE Location, EE Movement, etc)

Project Management

• Lead the annual cross-collaborative department project review


• Lead and support cross-functional and highly visible projects from initiation through completion (e.g. IRL, M&A diligence and integration support, company-wide change management support, location strategy)


• Develop project plans, timelines, milestones, and status reports


• Facilitate project meeting, decision-making, and follow-up actions


• Compliance with all applicable laws and regulations


• Other duties as assigned

Requirements:

• 4+ years of experience in operations or project management


• 3-5 years of experience within a People/HR team


• Experience coordinating across multiple stakeholders and functions, including senior leaders


• Proficient in Excel / Sheets and Powerpoint / Slides


• Experience with Workday


• Experience working with highly confidential information


• Strong judgment and pragmatism

Travel required?

• Limited, up to 15%