Manager, Provider Marketing

Hi, we're Oscar. We're hiring a Manager, Provider Marketing to join our Marketing.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

As a Manager, Provider Marketing you will enable provider growth and engagement through marketing. You will create forecasts for planned initiatives, identify new opportunities to achieve enterprise and network goals through marketing and rely on past experience to significantly advance our capabilities. You will leverage proactive problem-solving and data monitoring to lead marketing workstreams that drive provider recruitment, minimize network attrition, and elevate the provider experience as a primary driver of member retention and growth. You will deliver marketing plans that meet or exceed stated goals autonomously with minimal supervision through leadership of direct reports or by influencing others.

You will report into the Associate Director, Marketing.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $106,812 - $140,910.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and ((annual performance bonuses.

Responsibilities:

• Responsible for identifying, scoping, designing, executing, measuring and optimizing multichannel campaigns to achieve stated goals.


• Monitor the performance of campaigns to determine the right optimizations and to inform future work.


• Measure the impact of marketing campaigns, create reports and communicate insights to key stakeholders.


• Design and implement a/b tests that meet statistical significance thresholds, analyze results and recommend future optimizations.


• Work cross functionally to represent the team and collaborate with stakeholders to identify needs.


• Stay abreast of trends and best practices in key marketing channels including email, SMS, direct mail, digital & social, and website.


• Directly or indirectly manage agency and vendor relationships including SLAs and outputs.


• Compliance with all applicable laws and regulations.


• Other duties as assigned.

Requirements:

• 4+ years of relevant work experience.


• 2+ years of experience using data and analytical capabilities to solve business problems & evaluate effectiveness and potential impact of marketing campaigns


• 1+ years of experience with marketing measurement including a/b testing, campaign performance, forecasting vs. actuals, statistical significance, optimization and setting up measurable campaigns


• 3+ years of experience identifying new and innovative ways to solve problems through marketing


• 2+ years of experience with channels - email, sms, direct mail, paid digital (social, sem,display, etc), website optimization both utilizing for campaigns and managing.


• 2+ years of experience leading complex initiatives from concept to implementation, collaborating with cross functional partners along the way, and getting executive buy in.


• 2+ years of experience creating presentations and presenting to senior leaders.

Bonus points:

• Management or ability to mentor peers and others.


• Agency management experience.


• Experience in healthcare, specifically insurance sector, and / or Individual and Family plans.


• Experiencing navigating both B2B and D2C or B2B2C.


• Demonstrated success in managing Provider Relations or Network Marketing campaigns that resulted in measurable network growth or churn reduction.


• Familiarity with clinical quality metrics (HEDIS, Star Ratings, CAHPS) and how marketing can influence provider performance in these areas.


• Experience working cross-functionally with Network Contracting, Clinical Operations, and Legal/Compliance teams.

Bonus points:

• Up to 5%