Senior Solutions Consultant (Mid-Market)

15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.

A career at 15Five is more than a job, it’s a culture of personal and professional growth. We’re a fully remote, high-purpose, high-performance team that gives you the chance to build the future of work together - where you'll be surrounded by a culture anchored in No BS, High Standards & High Support, and Work in the future.

In the Senior Solutions Consultant role, you will serve as the Technical Closer and Strategic Co-Pilot for the Mid-Market revenue team. You will work alongside Account Executives to secure the "Tech Win" by validating complex technical requirements, navigating HRIS integration discussions, and translating HR philosophy into technical reality. You will move the conversation from features to outcomes, ensuring alignment between 15Five’s capabilities and the prospect's business goals.

Key Responsibilities

Strategic Co-Piloting & Deal Strategy

Proactive Partnership: Adopt a "Strategic Co-Pilot" mentality. Embed yourself in the sales cycle not just as a resource, but as a revenue partner. Adapt to different sales styles and actively participate in calls to elevate the deal strategy.
Prep Authority: "Push back on prep" to ensure excellence. Hold AEs accountable for proper discovery before demonstrations and collaborate on the strategic angle of the meeting.
The "Cleanup" & Reality Checks: Skillfully manage expectations when prospects have been over-promised. Diplomatically walk back features while presenting alternative configurations (workarounds) that solve the core pain point without killing the deal.
Closing: Recognize buying signals and execute the "Technical Close." Confidently ask, "Is there anything technically preventing us from moving forward?"

Technical Execution & Integration Scoping

Deep Dive Demonstrations: Conduct high-stakes, tailored demonstrations that go beyond the "happy path." Showcase edge cases, specific workflows, and "art of the possible" configurations.
Integration Architecture: Serve as the authority on the HRIS ecosystem (Workday, UKG, ADP, etc.). Whiteboard data flows (API vs. SFTP) and scope integrations live with IT stakeholders to remove technical friction.
Advanced Customization: Go above and beyond for complex evaluations. Build bespoke Proof of Concepts (POCs) and configure intricate performance cycles on the fly to prove the solution works for the client’s specific culture.
Security Authority: Confidently navigate security questionnaires and conversations regarding GDPR, SOC2, and PII without needing constant support from InfoSec.

Content Creation & Enablement

Asset Creation: Create "micro-demos" (Loom/Vidyard videos) and annotated screenshots as leave-behinds. Arm the internal champion with the materials needed to sell the solution internally when you aren't in the room.
Voice of the Market: Bubble up product gaps, integration blockers, and market trends to leadership to influence the roadmap based on real-world objections.
Stakeholder Translation: Translate technical concepts (APIs, SSO) for HR buyers, and HR concepts (Calibration, Competencies) for IT buyers.