Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
We build impactful experiences that drive awareness of Stripe, educate users and prospects on Stripe solutions, foster community, and deliver high quality leads to our sales team.
What you’ll do
We are seeking a highly organized, detail-oriented, and creative producer to support the planning and execution of physical experiences for Stripe Sessions and Stripe Tour, with a strong focus on our expo hall. This role is pivotal in concepting and delivering engaging experiences that showcase Stripe's products and customer stories, while effectively managing logistics, timelines, and coordination across internal teams. The ideal candidate is a proactive communicator, a skilled problem solver, and a tech-savvy professional who thrives in a fast-paced, high-energy environment. As part of a growing team with an expanding portfolio of events, this position offers a unique opportunity to make a significant impact on our most important events of the year.
Responsibilities
- Create and manage detailed project plans that outline strategies, objectives, deliverables, and timelines.
- Plan and coordinate all logistical elements of events, including exhibit builds, catering, AV, branding, decor, and marketing materials.
- Ensure that all events align with company priorities, meet and exceed specified goals, and adhere to budgetary guidelines for operational efficiency.
- Collaborate with marketing, product, communications, and creative teams to identify and represent key stories and moments in activations, maintaining adherence to brand standards.
- Oversee expo activations from initial planning to on-site execution, ensuring cross-functional team alignment and consistent delivery of high-quality experiences.
- Conceptualize and produce immersive physical experiences that highlight Stripe products and customer stories, including thematic activations tailored for specific attendee segments.
- Optimize expo elements for attendee flow, visibility, and engagement.
- Support expo demo planning and staffing.
- Intake information from internal teams to clarify goals and recommend budget-friendly activation solutions, setting clear expectations for scope and timelines.
- Manage day-to-day interactions with production vendors, including layout planning, lighting, AV, electrical, and other logistical aspects.
- Critically evaluate vendor proposals, advocating for customized solutions while identifying cost-effective materials and production methods that uphold quality.
- Maintain clear production timelines, ensuring vendor progress aligns with project plans while managing risks and milestones.
- Willingness to collaborate with vendors and cross-functional partners across Europe and Asia Pacific, effectively navigating different global time zones for event coordination.
- Willingness to travel to support on-site execution for 4 or more events annually, including Stripe Sessions, Stripe Tour, and other regional initiatives.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional experience in event management of large scale user conferences
- Demonstrated leadership skills with strong ability to adapt to changing environments and prioritizing tasks
- Proven experience in effective communications and relationship management
- Able to work collaboratively, creatively and cross-functionally in a dynamic fast-moving work environment
- Strong in developing processes and automating where possible; thinking at scale
- Superior organizational, project management, written and verbal communication skills
- Demonstrate attention to detail and proven track record to manage multiple competing priorities simultaneously
- Experience with managing multiple complex projects simultaneously and independently, multiple vendor contracts and relationships.
- Data-driven mindset to focus on setting goals, measuring KPIs, communicating milestones along the way, and teaming with other stakeholders to showcase the outcomes of each event to stakeholders
Preferred qualifications
- Experience with using Slack, Google drive, Figma and Asana
- Event planning experience in global markets
- Extensive knowledge of large event venues globally