Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

See yourself at Twilio

Join the team as Twilio’s next Senior Partner Alliance Manager.

About the job

We are seeking a seasoned and strategic Senior Partner Alliance Manager to lead and grow our partner ecosystem across LATAM focusing on the Spanish-speaking countries of Mexico and Columbia. This high-impact role requires a leader with a strong track record in partner sales, deep regional knowledge, and the ability to build executive-level relationships that drive partner-influenced revenue.
As a Senior Partner Alliance Manager, you will play a critical role in shaping the success of our regional partner strategy, working cross-functionally with Sales, Marketing, Solutions Engineering, and Product teams to activate and accelerate our most strategic partners. You’ll be expected to operate with autonomy, bring strong executive presence, and leverage an existing network of trusted partner relationships to scale our influence in LATAM.

Responsibilities

In this role, you’ll:

Lead and manage a portfolio of strategic System Integrators and Resell Partners across LATAM, with a focus on driving partner-influenced and partner-sourced pipeline and revenue.

Define and execute regional GTM strategies aligned with Twilio’s global partner objectives.

Build and maintain strong executive relationships with key partners, ensuring alignment on business goals and joint value creation.

Collaborate closely with Twilio’s direct sales team to support joint account planning, joint-selling motions, and pipeline acceleration.

Serve as the voice of the LATAM partner ecosystem internally, providing feedback and insights to influence product, marketing, and enablement priorities.

Represent Twilio and our partner program at regional events, executive briefings, and QBRs.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

10+ years of experience in partner sales, alliances, or business development roles within the tech industry.

Proven track record of managing complex partner relationships and driving measurable revenue impact in LATAM markets.

Fluency in Spanish and is required.

Strong executive presence with the ability to communicate and influence at the VP and C-level, both internally and externally.

Existing network of partner relationships in LATAM—particularly with SIs and digital transformation firms.

Experience leading strategic initiatives and working cross-functionally across large matrixed organizations.

Self-starter with a strategic mindset, strong business acumen, and a bias toward action.

Desired:

Experience working with API-first or developer-centric platforms.

Familiarity with CPaaS, CCaaS, CDP, or marketing automation technologies.

Previous experience working in a high-growth, fast-paced SaaS environment.

Location.

This role will be remote, and based in Mexico.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Senior Partner Alliance Manager

Job Description

Skills & Requirements