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Based on ~850 public reviews
Company Culture
PositiveVery CommonEmployees consistently report a supportive, inclusive, and highly collaborative work environment.
Compensation and Benefits
PositiveCommonTotal compensation is generally viewed as competitive within the tech industry.
Organizational Change
NeutralCommonThe transition following the acquisition by Twilio remains a frequent topic, with mixed feelings regarding autonomy versus corporate structure.
Engineering and Product
Employees frequently highlight the collaborative and inclusive culture at Segment. The company is often praised for its clear mission and the technical complexity of the product, which provides meaningful challenges for developers.
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Cons
Sales and Operations
Reviews from the post-acquisition period often reflect a shift in organizational structure. While many appreciate the resources provided by the parent company, some note a loss of the original 'startup' agility and autonomy.
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