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Front is a customer communication platform that transforms how teams manage shared inboxes and customer interactions. By centralizing emails, chat, and other communication channels into a single collaborative workspace, Front enables teams to work together more efficiently, ensuring that no customer message goes unanswered and that responses are timely and personalized. The platform is designed to bridge the gap between internal collaboration and external customer support, making it a vital tool for client-facing teams.
Front's mission is to help teams build stronger customer relationships by making communication more collaborative and transparent.
Founded
2013
Headquarters
San Francisco, CA
Employees
200-500
Industry
Technology / Communication
Funding
Strong emphasis on employee transparency and open communication from leadership.
Collaborative product design that genuinely improves daily workflows.
Rapid scaling can sometimes lead to process changes and ambiguity.
High performance expectations typical of a fast-growing SaaS company.
Series D
CEO
Mathilde Collin